Admin Module(163)

• Administration(21)

• Billing(34)

• Configuration(62)

• Monitoring(19)

• Notification(5)

• Reporting(13)

• Utility(9)

• What is a whitelisted IP?
• Is admin time and Gateway time make a difference when a view or download a report?
• I have configured the notification template but I am not receiving any email? How do I check if I have configured correctly?
• What are the other terms available in which signifying an error?
• Do i need to create different SMPP accounts for same user ?

API(0)

Architecture(12)

• User Interface(8)

• Vendor Gateway(4)

• What Are The API Limits?
• Where can I find the documentation and sample code?
• After sending SMS campaign, status for all messages is “Submitted” instead of “Delivered”. What is the reason?
• What is API key & Client ID in API Credentials?
• How to test the HTTP API?

Database(0)

General FAQ(12)

• How Do I Change My Password?
• What is Polling Interval & Window Size in SMPP gateway configuration?
• What format of number in be entered?
• Once the SMS gets failed or rejected, does iTextHub tries to resend it again?
• Why is there a time difference in SMS Delivery reports compared to the actual time of delivery in handset?

Plugins/Add-Ons(3)

• Recommended SMPP SMS Plugins
• Does iTextWeb supports Excel Plugin/Add-in
• Do you also provide Mobile App extension of iTextWeb

SMPP(3)

• Is SMPP is same as SS7
• What is SMPP ?
• What is difference between iTextWeb and iTextBlaze

Two Way Messaging(0)

User Module(0)

USSD(1)

• Can I use USSD over SMPP ?