This feature will help you to trace the information by simply searching with only the sender ID or Mobile number. If you have a mobile number and if you want to know that the message is done by which user, then you can simply search it in the message trace option and you will be […]
Monthly Archives: June 2021
How to check if Queue-to-Queue transfer has been done successfully once completed?
When the queue to queue transfer is successfully completed, the status of the job, will change to COMPLETED and now you can navigate to Reporting >> Gateway queue where in you will see the pending queue in source gateway will get transferred to the new destination gateway and this job will take around 4-5 minutes […]
Can I turn off certain notification email?
Yes you can, navigate to Notification >> Notification Events >> Select Notification event >> Turn off.
I have configured the notification template but I am not receiving any email? How do I check if I have configured correctly?
I have configured the notification template but I am not receiving any email? How do I check if I have configured correctly? First of all, kindly check if event notification is turned ON or not, if found OFF, turn it on and check again. Secondly SMTP setting: “Make sure that SMTP Setting are configured correctly. […]
How do I configure custom mail as per my business requirement?
Currently, there fixed notification event, for which custom email template / template body can be added into Notification Template which can modified as per business requirement however adding extra Notification events will not be possible as of now.