Category: General FAQ

These are special characters which are called basically termed as EXTENDED CHARACTER SETS and they use 2 character counts ( {,[ ), due to which whenever you compose any message, they take 2 sms counts. 

You can refer below link to check encoding value: https://www.developershome.com/sms/gsmAlphabet.asp <== GSM 7 Bit Valueshttp://www.columbia.edu/kermit/ucs2.html <== UCS2 Values

The message ‘Connection Refused’ has two main causes: Nothing is listening on the IP:Port you are trying to connect to. (Kindly verify the IP and Port) The port is blocked by a firewall. Kindly confirm with the client if the IP is whitelisted in the firewall also confirm is there any port blockage or not. And […]

The Email Notification will be triggered when the messages in the Gateway Queue are above the configured threshold values. i.e. if the configured threshold value is 2000, then please find the below cases. Case 1: Queue is 2500Result: Mails will trigger. Case 2: Oueue is 1999Result: Mail will not Trigger.

MT stands for the Message Termination in which the message will be terminated from the application from different interfaces like ( HTTPP/SMPP/WEB ) to your vendors and received over mobile phone However, MO stands for Message origination .The term MO message stands for “mobile originated” messaging. This type of message refers to a message sent […]

Credits available :ResellerR1 : 20ResellerR2 : 20UserU1 : 20 Now, 30 credits transferred by ResellerR2 to UserU1, Credits available :ResellerR1 : 20ResellerR2 : 20UserU1 : 50 Campaign done by UserU1 on 10 numbers. Credits available after (If selling price is kept 1 for all the accounts) : ResellerR1 : 10ResellerR2 : 10UserU1 : 40 Hence, […]

Note: For Overselling Admin/Reseller has the authority to apply overselling limit on its child user’s. In overselling parent account balance is not deducted while balance transaction to child user. Parent and child user account balance are deducted while end user/parent account sends the campaign. DLR compensation balance rollback in parent accounts takes place in everyday […]

{None,Api = 1,Web = 2,Desktop = 3,Excel = 4,TollFreeWidget = 5,Scheduler = 6,ExcelPlugin = 7,SMPP = 8,XML = 9,OneToMany = 10,SmartSms = 11,EmailToSMS = 12,SmartSMSScheduled = 13,Resend = 14}

 No, iTextHUB application does not work DLR bases module. 

The above error occured when vendor in not responding in stipulated time for SubmitSM. For better understanding “As per the standard SMPP protocol, the application will wait for the Submit_sm Response for 120 seconds. If there would be no response, then it will give the error of SMPPTimeoutException.”