No, you don’t need to create different SMPP accounts for the same user if you want to send through multiple gateways simultaneously because if the messages are received at the application from the downstream then you can create a MT routing rule from the routing rule manager for that particular SMPP user to route messages […]
Base currency cannot be changed once configured, However To extend a helping hand, you can always reach out to the account manager for the request
iTextHUB supports a maximum of 2 character length for the country ISO.
There are many such terms that can be found in the Error code list.
When you have not configured the network for which the user is sending the messages then you will get an error message of Invalid Network with error code 1082.
When there is a violation of the Loss Protection Policy then, you will get an error message of Expired with error code 1084.
If you have not configured either the cost price or the selling price then you will get an error message of Price_Undef with error code 1083.
You can troubleshoot the above concern by navigating to the monitoring Module and under the Smpp client -> PDU logs. If the messages are failed from the vendor end then you will receive an error message in the Deliver_sm Request packet. Note: If the messages are failed from the application, then there would be no […]
Yes, iTextHUB does provide a custom error code list that can be used for your reference.
The error code list which is provided by iTextHUB will help you to know which error code stands for which particular concern.