How can I set up different prices for the same country for One User? If I want to send from different gateways and prices are different. By creating different user account for each gateway (for the same client).

Yes. For the above the MT rule based on MCC-MNC(for the same country) can be created to route the traffic of the user for the same country using different gateway. You can navigate to Configuration>>MT routing rule>>Add new rule and enter the gateway which needs to be selected for a particularMCC-MNC of that country. The […]

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Can I give certain accessibility to some user of admin panel?

Yes. By navigating to Permission tab and selecting the user , you can give access to a user to some tabs of the admin panel. Please note: In this case the role of the user should be executive. Also the admin decides which module the user can access(Admin can select from mentioned 22 modules). Also […]

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What is Manage DLR?

Incase the gateway gives multiple DLR ‘s before giving the final DLR, you can configure the final DLR status using this feature. Also if the final DLR status is something that is not mentioned in the standard SMPP DLR status you can add the final DLR status. Naviagte to General setting>>Manage DLR>>Add final DLR status […]

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What is the difference between Manage Email and Manage Notification?

Manage event mentions the event to which the email alerts will be triggered. The admin can modify as to which email id( the one entered for invoice/technical/profile) the alerts need to be triggered. For manage notification if a certain notification (can be a alert or promotional content) that the admin wants to send all his […]

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What is the purpose of Group?

By navigation to User administration>>Manage user group>>Add new User group, you can club n number of users and create a group. You can configure/edit/update the MT routing for the group of users. For example: The admin requires to update the MT routing of say 10 of his users for a while. He can simply add […]

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Can I configure custom DLR?

You can configure a custom DLR by navigating to General settings>>Manage DLR tab>>Add final status>>Save. This is a feature mostly used wherein the vendor shares multiple DLR’s before giving the final DLR. In this case you can customize the final DLR and the same will be visible in the reports. Let’s say if the 1st […]

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What is master fail over gateway?

Traffic is routed for Master failover gateway in case of any outage experienced in a primary gateway, so if the primary gateway is suspected to timeout, not reachable etc so in that case the messages are routed to Master failover gateway in this way the live traffic is not hampered. To configure a failover gateway […]

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