Yes, if in case admin primary SMPP vendor gateway is having an outage or is in a non-functional state due to any reason, iTextPro automatically tries to reconnect the gateway at regular interval, once the reconnect limit is reached the gateway is marked as blacklisted and admin will be notified.
SMPP user is unable to bind, what could be the issue?
In such scenario, below points to be verified by admin from SMPP user. Confirm if Client is able to telnet SMPP Server and Port. Confirm if Client is blacklisted on network level. What error code is received on Bind response on Live PDU capture. Once the admin is available with the above details, feel free […]
What is Time_wait in TCP Connections?
It’s the final state that the peer that initiates the “active close” ends up in and this can be either the client or the server. its a state that some sockets can enter and remain in for a relatively long length of time, if you have enough sockets in TIME_WAIT then your ability to create […]
How to whitelist the SMPP user if blacklisted?
If your SMPP user is blacklisted, in such case admin needs to be educate the SMPP user to follow the ESME blacklist rule and on further consent. Admin can whitelist the SMPP user by navigating to Configuration >> Manage Interface >> Search User >> Edit >> Advanced Settings >> BlackListed as False
How does Routing Rule Simulator work?
The routing simulator is a handy tool to simulate and visualize all the qualifying best matching MT rules to route your SMS traffic. Admin needs to enter the below details to get the desired results. User: User account for which the routing rules are to be simulated. Enter source: Enter the specific sender id or […]
Why ESME Blacklist Rule is required?
At times a rouge ESME User can hamper the performance of your iTextPRO SMPP server, It may be due to misconfiguration or faulty implementation/software at your partner’s end. To protect and avoid causing any further damage to your server performance, you can define a rule to permanently drop any request for any rouge ESME client.
Which SMPP gateway encoding options are supported by iTextPro application?
There are two types of encoding in iTextPro, admin need to select and configure the appropriate gateway encoding option for their SMPP gateway. GSM 7-bit default alphabet defined in [3GPP-23.038]. Universal Character Set (UCS2) defined in [ISO-10646] Visit for more information: https://powersmpp.com/data-coding-smpp-vs-gsm-03-38/
How long does the iTextPro waits for the DLRs?
With respect to the SMS submit date and time, the iTextPro application wait’s for 24 hours for the DLR request from the vendor gateway.
What happens if the gateway is changed from X TO Y gateway ( i.e from old gateway to new gateway ) from MT Routing?
Once the MT rule is changed during the live campaigns, the new SMS campaign getting submitted to the iTextPro application will be routed via the new gateway. The messages present in the old gateway queue will be submitted via the old gateway only. Note : It is NEVER recommended to change the gateway midway of the campaign […]
What is System Type in SMPP Gateway?
System type is used to categorize the type of ESME binding to the SMSC. For eg: SMPP. This parameter is optional for the gateway configuration.