As per phase 1 Header registration of DLT, there is no specific ID parameter for the Header needs to be added in application.Just the HEADER should be approved over DLT platform in order to get successful delivery of the message.
Monthly Archives: July 2022
How to send the messages for the SMPP user, if the SMPP user/Admin is not willing to approve the templates on iTexthub?
In such case for the SMPP user, the admin can disable the DLT option and ask the SMPP user to send the message with the TLV parameters of PEID, TemplateID, the parameter received on iTextHub the same will be passed to the VENDOR GATEWAY. For WEB: The long SMS will be send to the vendor […]
How to check if the SMPP server is not responding in iTextHub?
a. In-case of SMPP server unreachable. Run the below command to check the server port is in listening mode or not sudo netstat -plunta | grep 8585 If port 8585 is in listening mode and still the server is unreachable remotely than check the IpTable/UFW rules. If port is not in listening state […]
If the SMPP gateway gets disconnected in iTextHub, what is the time interval at which the gateway will try to auto reconnect?
Logic: Client service will keep on sending rebinds on receiving Unbind or disconnections from the SMSC. Rebind timer is as below: Seconds * 22*24*28*216*232*264*2128*2256*2512*21024*2 total 10 retry–+-++++++++2048*2 11 to 15 retry+++++++++++
Which SMTP can be used in iTextHub for testing purpose.
Below Account is solely for SMTP testing in either panels: SMTP Settings:SMTP Host : smtp.gmail.comSMTP Port :587SMTP UserName : alexhorwoo@gmail.comSMTP Password : Hexdemo!@123456Enable SSL : YES
If SMPP server is found to be non responsive, collect the below information.
Execute the following command on the server : ss -l | grep 8585
What are the different Message Status that ITextHub offers, and what does OTHERS means?
Following are the status defined in IText Hub DELIVRDUNDELIVREJECTDFAILEDFailedEXPIREDACCEPTDDELETEDUNKNOWNOTHERSSUBMITTED Others Count consist of => FAILED + Failed + DROPPED + OTHERS + EXPIRED + ACCEPTD + DELETED + UNKNOWN + DND
When is the gateway performance report updated?
Gateway performance report will be updated immediately after the campaign is successfully delivered and DLR’s are received from the operator.
While any Reseller is using Impersonate User option to login to any user, after entering the password, user UI should be opened in new window but it’s opening in same window
When a reseller will impersonate the user, it will not allow a reseller to view his account and his end-user account differently after impersonation . It is because both the reseller and user sites runs on default port 80. so impersonation activity will be one time, it will open a new window for the user […]
How long does the application keep checking DLRs?
The application will wait for dlr only for 24 hours, after that DLR will not be accepted.