What is the purpose of PDU Capture?

This option helps you to capture the live message traffic entering in SMSC or going out, it’s used for troubleshooting the gateway or ESME user in real-time. This feature can be used when you don’t have a NOC team or don’t hold the network expertise.

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What is the purpose of PDU Logs?

ITextPro logs each message entered in SMSC or going out is logged for troubleshooting, a large amount of data is generated via PDU logger.  iTextPro online PDU logger comes with a filter to trace the journey of any message in a single click for upstream [Gateway Vendor] and downstream traffic [SMPP User] and inspect the […]

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SMPP user is unable to bind, what could be the issue?

In such scenario, below points to be verified by admin from SMPP user. Confirm if Client is able to telnet SMPP Server and Port. Confirm if Client is blacklisted on network level. What error code is received on Bind response on Live PDU capture. Once the admin is available with the above details, feel free […]

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What is Time_wait in TCP Connections?

It’s the final state that the peer that initiates the “active close” ends up in and this can be either the client or the server. its a state that some sockets can enter and remain in for a relatively long length of time, if you have enough sockets in TIME_WAIT then your ability to create […]

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How to whitelist the SMPP user if blacklisted?

If your SMPP user is blacklisted, in such case admin needs to be educate the SMPP user to follow the ESME blacklist rule and on further consent. Admin can whitelist the SMPP user by navigating to Configuration >> Manage Interface >> Search User >> Edit >> Advanced Settings >> BlackListed as False

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How much of TPS iTextPro Supports?

UPSTREAM TPS (Vendor Gateway) TPS Provided by the Vendor needs to be configured under Gateway properties as = [Number of messages sent in Total number of seconds] * [Number of Sessions]. DOWNSTREAM TPS (Server Side-ESME user)  In SMPP Server, for e.g. admin have opted for 500 TPS, so if there are 100 users in the application, the TPS […]

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What is Throttling?

Throttling is the process of limiting the number of requests  you can submit to a given operation in a given amount of time. A request can be when you submit the campaigns. Throttling protects the web service from being overwhelmed with requests, messages gets failed with error code 0x00000058 (throttling error, 88 decimal value). Tips to […]

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