Yes, if in case admin primary SMPP vendor gateway is having an outage or is in a non-functional state due to any reason, iTextPro automatically tries to reconnect the gateway at regular interval, once the reconnect limit is reached the gateway is marked as blacklisted and admin will be notified.
Articles Tagged: smpp gateway
What does Message ID not matched log signify?
Message Id not matched signifies that the DLR received from vendor is not matching with Message ID which was originally sent in submit_sm response. For e.g. a. Message id recieved from gateway vendor in submit_sm response is c86d461a-a349-4354-8b3a-ae5614eb0541 b. Message id recieved from gateway vendor in deliver_sm request is 5b718c13-9372-4805-9d3a-2629b983add5 In that above case the […]
What is the purpose of PDU Capture?
This option helps you to capture the live message traffic entering in SMSC or going out, it’s used for troubleshooting the gateway or ESME user in real-time. This feature can be used when you don’t have a NOC team or don’t hold the network expertise.
What is the purpose of PDU Logs?
ITextPro logs each message entered in SMSC or going out is logged for troubleshooting, a large amount of data is generated via PDU logger. iTextPro online PDU logger comes with a filter to trace the journey of any message in a single click for upstream [Gateway Vendor] and downstream traffic [SMPP User] and inspect the […]
SMPP user is unable to bind, what could be the issue?
In such scenario, below points to be verified by admin from SMPP user. Confirm if Client is able to telnet SMPP Server and Port. Confirm if Client is blacklisted on network level. What error code is received on Bind response on Live PDU capture. Once the admin is available with the above details, feel free […]
What is Time_wait in TCP Connections?
It’s the final state that the peer that initiates the “active close” ends up in and this can be either the client or the server. its a state that some sockets can enter and remain in for a relatively long length of time, if you have enough sockets in TIME_WAIT then your ability to create […]
Which SMPP gateway encoding options are supported by iTextPro application?
There are two types of encoding in iTextPro, admin need to select and configure the appropriate gateway encoding option for their SMPP gateway. GSM 7-bit default alphabet defined in [3GPP-23.038]. Universal Character Set (UCS2) defined in [ISO-10646] Visit for more information: https://powersmpp.com/data-coding-smpp-vs-gsm-03-38/
What is the response timeout of the message request in iTextPro?
iTextPro has the response timeout of 160 seconds for each message request made towards the SMPP/HTTP gateway.
How long does the iTextPro waits for the DLRs?
With respect to the SMS submit date and time, the iTextPro application wait’s for 24 hours for the DLR request from the vendor gateway.
What happens if the gateway is changed from X TO Y gateway ( i.e from old gateway to new gateway ) from MT Routing?
Once the MT rule is changed during the live campaigns, the new SMS campaign getting submitted to the iTextPro application will be routed via the new gateway. The messages present in the old gateway queue will be submitted via the old gateway only. Note : It is NEVER recommended to change the gateway midway of the campaign […]