Category: General FAQ

On user creation, When the MT Rule is inherited, It works well with the end-user ( as per the routing assigned to the reseller ) . However, After the user creation, If the MT Rule of the Reseller is changed ON THE FLY, then the inheritance of the changed MT Rule does not come into effect […]

Always review the iTextHub work order of the concern client and verify the TPS plan opted, verify the same with the the benchmark TPS plan in team and inform the customer accordingly.

None. We have our own proprietary application start to end. This our USP.

In Database: iTextHub stores the submit date and done date in the database as per the UTC timezone and create date 1 day ahead as per the user timezone. In Application: Secondly in the application the counts and reports will be visible in the user time zone only irrespective of the admin timezone.

https://www.google.com/url?q=https://www.developershome.com/sms/gsmAlphabet.asp&sa=D&source=hangouts&ust=1592561734980000&usg=AFQjCNEnifGqthhzCdXzgdOeqNA1XY8lqA

System type is used to categorize the type of ESME binding to the SMSC. For eg: SMPP. This parameter is optional for the gateway configuration. 

We have our inhouse tool to check the SMTP settings shared by the customer, its highly recommended to use the tool for the troubleshooting purpose and for the pre installation form received consisting of the SMTP details, keep sharing the feedback to the account manager for the same. Inhouse SMTP test tool : http://101.53.157.241:6019/  SMTP TEST […]

The HTTP standards basically say that (”) is equivalent to a space character, so if you want to preserve the (”) in the URL , then it should be encoded in the query string.Another character that has semantic importance in the query string are (&), (#) which is used to separate the various var=value pairs […]

As per SMPP protocol, DLRs are issued to all connected TxR/Rx binds with same system ID, irrespective of their location. In case of multiple binds DLRs are distributed randomly to all such nodes bearing same system id.

Let me tell you the reasoning about this. When we submit any message to SMSC, they issue us a unique message I’d against each message. It can in decimal or in hex. Subsequently when they provide us DLR they should use exactly the same message ID in DLR so that our system can match both […]