Throughput will show total message send through specific gateway per second/ per minute / or per hour.Basically it denotes us the message transactions per second.
Category: General FAQ
What happens when allocated session is less then active session?
It totally depends on your vendor if any unbind request initiates from their end or any network fluctuations. This would be rare case as application always retries to rebind in any of disconnection. The logs for the same can always be viewed from the Event Viewer Client in Monitoring module.
What is a allocated session and active seeeion? Why I am seeing Allocated session 1 and Active sesssions 3?
This scenario happens when the vendor is sending us unbind request leading to fluctuations of the sockets at network level.It results into fluctuations and disconnection of the allocated session.To initiate the fresh binds, we would request you to please stop and start the client service from the panel itself keeping a hault of 2 mins. […]
Is it possible to enable postpaid invoice to customer instead of Prepaid?
You just need to simply add the advance credit in the user account and can bill them as per their usage.
How the bulk campaign are processed by ITPRO ?
Case i: a. If Multiple gateways are assigned to the users A and B, then the messages for both users will be submitted to the vendor gateway in parallel.b. If a single gateway (Fixed Gateway) is assigned to all users, then the Application will look for the User Priority (Low/Medium/High) and then will proceed the […]
Which are PRO internal domains?
Below are the internal domains. r1.hexwireless.inr2.hexwireless.inr3.hexwireless.insmart.hexwireless.insmtp.hexwireless.insmpp.hexwireless.inadmin01.smslane.comuser01.smslane.comapi01.smslane.comcdn01.smslane.com
Does ItextHUB supports TLS ?
Yes, iTextHub supports TLS, in such case the TLS 1.2 certificate needs to be shared with our team associated with your smpp server subdomain.Note: After this activity the SMPP server will listen to secure port 8585.Please note TLS installation will be chargeable, get in touch with our business team for the same.
If SMTP details give this type of error : SSL/TLS connection not found. What steps need to be followed in order to rectify the SMTP configuration.
Login to your Gmail account>>Manage your Google Account >> Security >> Less Secure Apps access >> Turn ON.
What is session time out for User and Admin Panel?
For User is 30 mins and Admin is 60 mins.
How to send 1 message every 5 seconds, keeping a delay at application end of 5 sec between each msg termination from ItextHUB?
Let’s consider a scenario, Your vendor is allowing you 100 TPS at their end and 2 sessions, In-order to incorporate the same at application end you need to enter the below details Number of messages : 50In total number of seconds : 1Number of TXR sessions : 2 Then application will send 50*2 that is […]