Category: General FAQ

GET API is the request URL only which is present in your portal for a single transactional sms

INVALID is not a standard SMPP error status. This might be sent from your vendor in the DLR, Hence the application updated in the Reports as received from the vendor

 Expired status is displayed by the application, when the gateway’s cost price is more than the user’s selling price. The same is known as loss protection policy.

If admin wants to give two different routes consisting of different pricing to user “A” for same destination, how to configure this in iTexthub?For ex: Below are the two routes Gateway 1. Bangladesh SIMGateway 2. Bangladesh Direct  Admin had already made a rule of Bangladesh SIM, now if he creates another rule for Bangladesh Direct, […]

Then after changing the MT rule new messages coming to the application will be routed to new gateway. Note : The messages which are already in old gateway queue will go from old gateway only. Note : It is NEVER recommended to change the gateway midway of the campaign through MT rule anytime. 

Itexthub works on submission based module every message sent to the operator will be charged.  COUNTER Q.  Is it irrespective of error code ?  Yes, if the message is processed from the application it will be charged. 

DLR compensation is the option to generate the fake DLR  but please note such messages falling into this category will not be submitted to the operator, application will generate the fake DLR at application level itself irrespective of any destination. Also, the Fake DLR generated should be pushed to the ESME Client if the message […]

a.open winscp b. On this path : /var/lib/rabbitmq/mnesia/rabbit@e2e-34-144/msg_stores/vhosts/628WB79CIFDYO9LJI6DKMI09L/ c. check this folder : msg_store_persistent

a. Total DB size b. Total ESME session and Total ESME connected session (Total number of sessions connected in the system (smpp client & smpp server connections)) c. Gateway id ( Configured TPS in gateway (sessions multiplied by TPS) ) d. Message submitted per second on the gateway (check this on wireshark) and ensure is application submitting as per […]

This alert notification is triggered when at any point of time when messaging traffic from a particular gateway goes beyond threshold value configured in the Manage general settings.