On user creation, When the MT Rule is inherited, It works well with the end-user ( as per the routing assigned to the reseller ) . However, After the user creation, If the MT Rule of the Reseller is changed ON THE FLY, then the inheritance of the changed MT Rule does not come into effect […]
Monthly Archives: July 2022
How many TPS does the iTextHub application supports?
Always review the iTextHub work order of the concern client and verify the TPS plan opted, verify the same with the the benchmark TPS plan in team and inform the customer accordingly.
Does iTextHub uses jasmine or kannel?
None. We have our own proprietary application start to end. This our USP.
How does iTextHub V2.3 maintains the time zone?
In Database: iTextHub stores the submit date and done date in the database as per the UTC timezone and create date 1 day ahead as per the user timezone. In Application: Secondly in the application the counts and reports will be visible in the user time zone only irrespective of the admin timezone.
What is Gateway Encoding ?
https://www.google.com/url?q=https://www.developershome.com/sms/gsmAlphabet.asp&sa=D&source=hangouts&ust=1592561734980000&usg=AFQjCNEnifGqthhzCdXzgdOeqNA1XY8lqA
What is System Type ?
System type is used to categorize the type of ESME binding to the SMSC. For eg: SMPP. This parameter is optional for the gateway configuration.
How to check the SMTP settings of any client from the SMTP tool?
We have our inhouse tool to check the SMTP settings shared by the customer, its highly recommended to use the tool for the troubleshooting purpose and for the pre installation form received consisting of the SMTP details, keep sharing the feedback to the account manager for the same. Inhouse SMTP test tool : http://101.53.157.241:6019/ SMTP TEST […]
Reserved Characters : Encoded format in API
The HTTP standards basically say that (”) is equivalent to a space character, so if you want to preserve the (”) in the URL , then it should be encoded in the query string.Another character that has semantic importance in the query string are (&), (#) which is used to separate the various var=value pairs […]
DLR behavior with accounts having Same System
As per SMPP protocol, DLRs are issued to all connected TxR/Rx binds with same system ID, irrespective of their location. In case of multiple binds DLRs are distributed randomly to all such nodes bearing same system id.
How the iTextHub handles the SMPP gateway with DLR conversion method?
Let me tell you the reasoning about this. When we submit any message to SMSC, they issue us a unique message I’d against each message. It can in decimal or in hex. Subsequently when they provide us DLR they should use exactly the same message ID in DLR so that our system can match both […]