How to check if the ITEXT HUB user website is working in healthy condition ?

Open the website and check if the user panel is getting opened or not. If not, take the server SSH and hit the below command 

 sudo netstat -plunt | grep 80 ( i.e HTTP ) 

 sudo netstat -plunt | grep 443 ( i.e HTTPS ) 

If close wait is observed then, ask the customer to consult to ISP for such network level issues as such issues are out of our scope.