Take Server access ( RDP ) and Navigate to SERVICES
- Check the status of the services ( Running / Stopped / Stopping )
- If it is in Stopped state >> It will give you an option to START only >> Start the services
- If it is in Stopping state >> Navigate to Task Manager >> Search for that service >> End Task >> Navigate to SERVICES >> Refresh >> Start that particular service ( The background process has been killed from the task manager for the respective services.
- At times, END TASK from the Task Manager does not function well. In that case, Use the below two commands in the given order in the Command Prompt of the server.
Command 1 : sc queryex Domestic.ITextWeb.SMPPClient // This command will give you below output >> Note the PID Number 8048 ( for example )
Command 2 : taskkill /pid 8048 /f // This command will kill the respective process and will give the below output
- After killing the process by the above commands >> Navigate to SERVICES >> Refresh >> It will give you an option to START only >> Start the services >> Check the status of the Services. It should be in RUNNING state.