Category: General FAQ

 This is used to set an ALIAS for the message type name used in HTTP API for these HTTP STANDARD 4 message types TEXT, BINARY, UNICODE & FLASH. for ex: UNICODE can be called as MULTILINGUAL.

HLR (Home Location Register) is a database that contains various information about all of the mobile subscribers of a mobile network such as the mobile numbers, services, whether the numbers have been ported to another network and similar information. Home Location Register lookup (HLR Lookup) is a service that dynamically contacts a central database (on the […]

Yes it is but we need the HLR lookup database for it and not API. 

The SSL certificate chain order consists of root certificates, intermediate certificates, and the end-user certificate. Root CAs are a trusted source of certificates. Intermediate CAs are bridges that link the end-user certificate to the root CA. An SSL certificate chain order is the list of intermediate CAs leading back to a trusted root CA. As […]

 In our current application logic, while setting the DLR compensation setting, the application checks for the whole hierarchy and the cumulative  % of the whole hierarchy should be 100. For eg : If the reseller has put the DLR compensation as 98% DELIVRD status, then any of the other users of the resellers cannot put […]

Open the website and check if the user panel is getting opened or not. If not, take the server SSH and hit the below command   sudo netstat -plunt | grep 80 ( i.e HTTP )   sudo netstat -plunt | grep 443 ( i.e HTTPS )  If close wait is observed then, ask the customer to consult to […]

You can simply share the VPN client supporting UBUNTU 16.04 LTS and share your VPN details for further testing.

Please note, In order to integrate the iTextHub API , the response needs to be read by the client’s application should be in application/json or application/xml. It will be great if you can share any API supporting the application/json, HTTP GET or POST METHOD.

Currently due to Loss Protection policy the SELLING PRICE for reseller and user can’t be the same. WORK AROUND APPLIED : To create the admin default rate plan with 1  credit that will be inherited automatically for your users.The same has been configured in the Manage Rate plan and tested. working fine. Request you to please check […]

Please Note : If the SMPP User is sending the DLT TLV Parameters from their end itself, then NO NEED to configure PE ID or Is DLT Required as TRUE in the User Profile in ItextHUB application. The ItextHUB server will send the TLV parameters same as received by the client to the upstream operator.